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We accept Visa, MasterCard, American Express, PayPal, Afterpay, Zip and Klarna. We also offer Express Checkout options with Shop Pay, PayPal Express, Google Pay, and Apple Pay.

We accept Visa, MasterCard, American Express, PayPal, Afterpay, Zip and Klarna.&#xA0;We also offer Express Checkout options with Shop Pay, PayPal Express, Google Pay, and Apple Pay.When purchasing from Boody, your financial details are passed through a secure server using the latest 128-bit SSL (secure socket layer) encryption technology.
Your card details are never stored on the Boody website in any way and are passed on directly to the Payment Gateway for authorisation and authentication.

What payment methods do you accept?

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All pricing on boody.co.nz is displayed in NZ Dollars (NZD).

All pricing on <a class="fr-green fr-strong" href="https://boody.co.nz/" rel="noopener noreferrer" target="_blank">boody.co.nz</a> is displayed in NZ Dollars (NZD).

What currency is the pricing on your website?

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To redeem your discount code, follow the below steps at checkout:

To redeem your discount code or voucher, follow the below steps at checkout:Locate the &apos;Discount code&apos; field on the right-hand side of your screen:<img src="https://attachments.gorgias.help/bpqx/hc/om4b/information-boody-new-zealand-checkout%20(26)-9157029a-a104-42a0-8b95-468ee0cd0f2c.png" style="width: 900px;" class="fr-fic fr-dib">*If you are on mobile, click &apos;Show order summary&apos; to expand to reveal the field.&#xA0;Enter your code and click &#x201C;Apply&#x201D; to redeem. The code must be entered at checkout before completing the payment. Only one discount code can be used at a time.Please note that discount codes may have certain conditions associated with them. These conditions may include a minimum purchase amount, specific items, set timelines, usage limits, etc. To ensure you receive the discount associated with the code, kindly adhere to these conditions.

How can I use a promotional code?

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We’re sorry you’re having trouble redeeming your discount code!

We&#x2019;re sorry you&#x2019;re having trouble redeeming your discount code!&#xA0;Kindly note that:&#xA0;<ul><li style="font-size: 16px;">Only one (1) discount code can be redeemed per order.</li><li style="font-size: 16px;">Discount codes cannot be redeemed in conjunction with other promotions, discounts, or vouchers.</li><li style="font-size: 16px;">Discount codes may have certain conditions associated with them. These conditions may include a minimum purchase amount, specific items, set timelines, usage limits, etc.&#xA0;</li></ul>To ensure you receive the discount associated with the code, kindly adhere to these conditions. The Terms and Conditions are always listed in the email, or on our <a class="fr-green fr-strong" href="https://boody.co.nz/pages/promotions" rel="noopener noreferrer" target="_blank">Promotions page</a>.If you have followed all the conditions mentioned above and still encounter an error message when attempting to use your code, please take a screenshot of your cart, including the code you are trying to redeem. S<span style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">end this through to our <span style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><a class="fr-green fr-strong" href="https://boody.co.nz/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">Community Happiness Team</a><span style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"> and we&#x2019;ll investigate this for you!

I can’t use a promo code I received, what should I do?

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You may have received a Gift Card from a friend, or for a return, or a Store Credit as compensation for an order cancelation or return.

<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You may have received a Gift Card from a friend, or for a return, or a Store Credit as compensation for an order cancelation or return.&#xA0;<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To redeem your Gift Card or Store Credit, follow the below steps at checkout:<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Locate the &apos;Discount code&apos; field on the right-hand side of your screen<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://attachments.gorgias.help/bpqx/hc/om4b/information-boody-new-zealand-checkout%20(26)-a996ea25-3ee2-492a-97e8-7c4affdfd06e.png" style="width: 900px;" class="fr-fic fr-dib"><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);">*If you are on mobile, click &apos;Show order summary&apos; to expand to reveal the field.<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Enter your unique Gift Card or Store Credit code and click &#x201C;Apply&#x201D; to redeem. The code must be entered at checkout prior to completing the payment.<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If your Gift Card or Store Credit&apos;s balance is insufficient to cover the total purchase amount, you will be prompted to provide your card details (or select an alternative payment method) to complete the payment for the remaining balance.<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If your Gift Card or Store Credit balance is more than your total purchase cost, you will be able to use the Gift Card/Store Credit again at checkout until the total balance is used.

How do I pay using a gift card and/or store credit?

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What you could be seeing is a duplicate charge as an authorisation. To ensure that sufficient funds are available, banks commonly employ an authorisation hold for card transactions

What you could be seeing is a duplicate charge as an authorisation. To ensure that sufficient funds are available, banks commonly employ an authorisation hold for card transactions - this involves authorisating and validating funds for electronic transactions using a debit or credit card.&#xA0;Casual reminder that card payments typically take 3-5 business days to clear. Similar to contactless payments, where a payment may remain in a &#x2018;pending&#x2019; state for a few days before the amount is officially deducted from your account.&#xA0;If, after 5 business days, you notice that both transactions are listed as approved, please notify our <a class="fr-green fr-strong" href="https://boody.co.nz/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">Community Happiness Team</a> so that we can investigate this further.

Why was I charged twice when purchasing through the website?

If your question isn't covered, we'll kindly invite you to fill out our Contact Form, and someone will be in touch with you soon to assist.

We're here to help 9am - 5pm, Monday - Friday (Sydney time, excluding Public Holidays).

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Boody New Zealand

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Do you sell Gift Cards?

Can I get a refund for a gift card purchased?

How can I find out the balance of my gift card?

Gift Card Terms and Conditions

Gift Cards